Common Questions

  • Registration Gateway Guide
  • Common Questions
  • Logging In
  • Creating an Account
  • Account Management
  • Using a Gateway
  • Uploading Documents
  • Hardware & Software Requirements
  • Additional Help
  • How do I log in?
  • What is two-factor authentication?
  • What do I do if I forgot my password?
  • How do I update my account information?
  • How do I navigate the Gateway?
  • How do I answer Gateway questions?
  • What answers are required?
  • How do I upload documents?
  • Will my work be saved?
  • What browsers are supported?
  • What operating systems are supported?
  • what devices are supported?
  • How can I get additional help?